Introduction
Affordable Housing Finance Institute Zambia Ltd (“AHFIZ,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.affordablehousingzambia.com] (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
Information We Collect
We may collect the following types of information when you interact with our Website:
1. Personal Information
- Name
- Email address
- Phone number
- Postal address
- Other contact details you provide through forms or communication.
2. Non-Personal Information
- Browser type and version
- IP address
- Device type
- Operating system
- Browsing behavior on our Website (e.g., pages visited, time spent on the site).
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services:
- Respond to your inquiries or requests.
- Process applications for our services or programs.
- To Improve Our Website:
- Analyze user behavior to enhance your browsing experience.
- Monitor and troubleshoot technical issues.
- To Communicate with You:
- Send updates, newsletters, and marketing materials (with your consent).
- Notify you about changes to our policies or services.
- To Ensure Security:
- Detect and prevent fraud or unauthorized access.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
- Service Providers: With trusted third parties who help us operate the Website or provide services (e.g., hosting providers, email services).
- Legal Requirements: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and gather information about Website usage. Cookies are small files stored on your device that help us recognize repeat visitors and analyze Website traffic.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Website to function properly.
- Performance Cookies: Help us understand how users interact with the Website.
- Functional Cookies: Enable additional functionality and personalization.
- Targeting Cookies: Used for marketing and advertising purposes.
You can manage or disable cookies through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Non-personal information may be retained indefinitely for analytical purposes.
Your Rights
You have the following rights concerning your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information (subject to legal obligations).
- Objection: Object to certain processing activities, such as direct marketing.
- Data Portability: Request a copy of your data in a commonly used format.
To exercise these rights, please contact us at [info@affordablehousingzambia.com].
Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no security measure is 100% effective, and we cannot guarantee the absolute security of your data.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy regularly to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
- Email: [info@affordablehousingzambia.com]
- Phone: +260 772 753 662
- Address: Plot No 47, Sable Road, Kabulonga, Lusaka
By using our Website, you acknowledge that you have read and understood this Privacy Policy.